Considering counselling?
If you're wondering whether counselling might be useful, you're welcome to start with a free 10-minute consultation.
It is simply an opportunity to talk about what is happening, ask questions and see whether working together feels like a good fit.
There is no obligation to book a session.
Online counselling
I offer counselling online across New Zealand and, where appropriate, internationally.
I also offer breathwork and pranayama sessions online.
If you're unsure which type of session is right for you, we can discuss that during the consultation.
Book a free 10-minute consultation
Or contact me directly:
Phone: 022 024 0867
Email: info@wendymatthews.co.nz
What To Expect Next
Once you book your free consult:
I’ll respond within 24 hours (usually sooner).
We’ll arrange a time for your free 10‑minute call.
After that, you can book your first full session if you’re ready.
Online sessions are held via Zoom (worldwide).
In‑person sessions available when I’m onsite locally.
No pressure. No obligations. Just clarity.
Cancellation & Rescheduling Policy
Your scheduled session time is reserved exclusively for you. When a session is cancelled without adequate notice, that time cannot usually be offered to someone else in need of support, and this impacts the availability of therapy both for you and for other clients.
To be fair and sustainable:
• 36‑Hour Notice
Please provide at least 36 hours’ notice if you need to cancel or reschedule your appointment.
• Late Cancellations & No‑Shows
If you cancel within 36 hours of the scheduled start time, or if you do not attend your session, the full session fee may be charged.
• Emergencies & Exceptional Circumstances
We understand that unexpected events — illness, emergencies, or sudden change of plans — can happen. If this occurs, please contact me as soon as possible so we can discuss how best to proceed. In such cases, late fees may be waived at my discretion.
Thank you for your understanding — respecting this policy helps ensure the availability and consistency of care for all clients.
My Auckland Office is located at:
1 Gibraltar Crescent, Parnell, Auckland
this is a safe space
“The wound is the place where the Light enters you”